Reset audience priorities
Focused targeting on Kolkata customers and service needs most likely to result in a booking.
Case Study · SkillWizz
How we helped a Kolkata home-services platform rebuild paid acquisition around completed customer bookings.
The challenge
SkillWizz helps Kolkata customers book AC repair, cleaning, appliance repair and other household services through its website and mobile app. After more than a year of in-house marketing, Meta and Google Ads were generating views and installations but not a single lead or booking.
What we changed
Focused targeting on Kolkata customers and service needs most likely to result in a booking.
Created recommendations for app UI/UX and SDK implementation to strengthen conversion tracking.
Prioritised Google Ads keywords from people actively looking for relevant home services.
Reframed campaign measurement around completed bookings rather than views or app installations.
The result
By connecting the audience, campaign, app journey and measurement, SkillWizz created a more effective route from marketing spend to booked services.
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Whether performance has stalled, lead quality is declining or you are building from the ground up, the first step is understanding what deserves priority.