SK DigiMedia

Case Study · SkillWizz

From ad views and app installs to 200 weekly bookings.

How we helped a Kolkata home-services platform rebuild paid acquisition around completed customer bookings.

The challenge

Activity was growing. Bookings were not.

SkillWizz helps Kolkata customers book AC repair, cleaning, appliance repair and other household services through its website and mobile app. After more than a year of in-house marketing, Meta and Google Ads were generating views and installations but not a single lead or booking.

What we changed

A system designed to generate service demand.

Reset audience priorities

Focused targeting on Kolkata customers and service needs most likely to result in a booking.

Improve the booking journey

Created recommendations for app UI/UX and SDK implementation to strengthen conversion tracking.

Capture high-intent demand

Prioritised Google Ads keywords from people actively looking for relevant home services.

Optimise for bookings

Reframed campaign measurement around completed bookings rather than views or app installations.

The result

200 bookings a week within six months.

By connecting the audience, campaign, app journey and measurement, SkillWizz created a more effective route from marketing spend to booked services.

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